One of Whoop’s new laptops has such a bad bug that the company makes replacements

The new Whoop Mg USABLE WHOOP MOOP, focused on fitness, could have a major bug that can leave the device unusable, depending on the reports of Android police And Techissuistoday. Whoop launched the WHOOP MG and WHOOP 5.0 in early May, the first major material version of the company since its launch of the WHOOP 4.0 in 2021.
According to complaints on the community forums of Whoop and X, after having set up a Whoop MG, the laptop can mysteriously become insensitive a few hours later, refusing to connect to a smartphone even when it should be billed. “I carried it for about 20 hours, but it suddenly disappeared from the application, no sensor turns on, nothing appearing in the application,” said a new owner of Whoop MG on Reddit. On the company’s forums, Whoop suggests trying things like loading MG, reconnecting it to your phone or resetting the laptop to see if it corrects things. Whoop owners were also invited to contact the WHOOP assistance team, and several defective WHOOP MG owners report that they are sent to replacement laptops.
Engadget contacted Whoop to have a feeling for repairing this problem and what the company does to remedy it. We will update this article if we hear.
Unlike other companies, Whoop does not expect customers to buy a fitness tracker and then pay a subscription; Whoop’s subscription fees include his equipment. With the WHOOP 5.0 and WHOOP MG, the company also hopes to extend the number of measures it follows beyond the activity and the monitoring of sleep to things like the surveillance of stress in real time and, in the case of the MG, from blood pressure and ECG readings. The features you can access in the end of both the laptop you have and the subscription you pay, however.
To access Whoop MG in particular, you have to pay $ 359 a year, which is starting to be obvious when the laptop may not work. Before this problem, Whoop was also surprised refusing free hardware upgrades to existing customers after having previously suggested that he would send new portable devices to anyone who has been a member for six months or more. Whoop reversed this decision a few days later.




