Frank Bisignano appointed CEO of IRS, will maintain the role of Social Security Commissioner
Representative Russell Fry, RS.C., discusses what it will take to end the government closure and in Gavin Newsoms trials on President Donald Trumps the deployment of the National Guard in the morning with Maria.
The Treasury Department announced on Monday that the Social Security Commissioner Frank Bisignano will also be the CEO of the Internal Revenue Service (IRS).
Under this decision, the secretary of the Treasury Scott Bessent will remain in the role of Acting IRS Commissioner while Bisignano reports to him directly from the role of newly created CEO.
As CEO of IRS, Bisignano will manage the organization and will be responsible for all the daily operations of the IRS. He will continue to serve as Social Security Commissioner In the middle of the reshuffle.
“Frank is a businessman with an exceptional experience of the growth and efficiency of the private and now public sector,” said Bessent in a statement.
The Secretary of the Treasury added that the IRS and Social Security Administration (SSA) is two of the most effective and largely impactful federal agencies and have similar technological and customer service, which made Bisignano a natural choice for the role.
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The Social Security Commissioner, Frank Bisigano, will draw doubles from his duties as a new CEO of the Internal Revenue Service. (AFP via Gettty Imagessges / Getmages)
“Under his direction at the SSA, he has already made significant and substantial progress, and we are happy that he brings this expertise to the IRS while we will refine our concentration on the collections, confidentiality and customer service in order to provide better results for workers,” added Bessent.
Bisignano was confirmed as SSA commissioner on a vote of 53-47 supporters in May, and its newly created role with the IRS does not require confirmation of the Senate. His mandate at the SSa takes place until January 2031.
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SSA has worked to improve customer service this year. (Jeffrey Greenberg / Education Images / Universal Images Group via Getty Images / Getty Images)
During his stay at the SSA, the agency expanded its customer service offers and made the social service portal online from Social Security accessible 24/7. SSA has also focused on improving planning and telephone services.
Bisignano noted in a letter of August to senator Elizabeth Warren, D-MASS., That waiting times on the nationale line 800 of the agency improved from 27.6 minutes to 20 minutes from October 5, 2024 to May 7, 2025. He then continued to improve at 10.4 minutes from 8 to 25 May, and 4.6 minutes from July 21-5, according to his letter.
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Bessent noted that the IRS has a very oriented employment towards the public like the SSA, which, according to him, makes Bisignano well suited to help direct. (Photo by J. David Ake / Getty Images / Getty Images)
Waiting times at the SSA offices on the ground varied between 28.3 and 30.9 minutes during the year 2024, but improved at 20.9 minutes from April to June, wrote Bisignano. He also noted that the backwards of initial disability requests had been reduced by around 26% compared to the top of all time of 1,269,713 in June 2024.
Before joining the Trump administration, Bisignano was CEO and president of FISERV, a company for financial services and payment technologies.
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Earlier in his career, he was co-responsible for the exploitation of JPMorgan Chase and was the CEO of his mortgage banking unit.
