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Amazon cloud outage disrupts popular websites and mobile apps around the world

Amazon’s cloud services unit, Amazon Web Services (AWS), is recovering early Monday morning after an outage that caused connectivity issues for businesses and disrupted services for popular websites and apps.

Among those affected were video game Fortnite, social media app Snapchat and graphic design platform Canva.

“The underlying DNS issue has been fully mitigated and most AWS service operations are now successful as normal,” AWS said in its 6:35 a.m. ET update.

“Some requests may be limited while we work toward a full resolution,” AWS said, adding that it would continue to update its customers.

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Photographer’s son Ansel, 11, plays Fortnite with Travis Scott Presents: Astronomical on April 23, 2020 in South Pasadena, California. (Neilson Barnard/Getty Images)

AI startup Perplexity, cryptocurrency exchange Coinbase and trading app Robinhood have all blamed outages on AWS, according to Reuters.

The AWS outage is the first major internet disruption since last year’s CrowdStrike malfunction that hampered technology systems at hospitals, banks and airports around the world.

AWS Data Center in Virginia

In an aerial view, an Amazon Web Services data center is shown located near single-family homes on July 17, 2024, in Stone Ridge, Virginia. (Nathan Howard/Getty Images)

“Our cloud provider is currently experiencing issues,” Canva posted on X at 5:38 a.m. ET.

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“This is not the experience we want for you and we are working closely with them to help restore service. Thank you for your patience and understanding as we work to get things back to normal,” the message concludes.

Amazon AI connection in Hannover

An AI lettering for “Artificial Intelligence” can be seen at the Amazon Web Services AWS stand at the Hannover Messe 2025 industry fair, March 30, 2025. (Julian Stratenschulte/photo alliance/Getty Images)

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The AWS status page first reported “an increase in error rates and latencies for several AWS services in the US-EAST-1 region” on Monday at 3:11 a.m. ET.

Reuters contributed to this report.

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