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HR leaders say king is a red herring. Here is what companies should focus instead

A few weeks ago, during a call with Fortune 500 chros in a multitude of industries, a temporarily raised a problem that she had had with her management team: they had asked her to prove the return on investment, a figure showing a return on monetary investment, of her investments in the AI. She was perplexed.

It turns out that she was not the only one. A recent MIT report has shown that despite the billions spent on AI initiatives, 95% of companies see no measurable impact on their results.

But Ruchi Kulhari, director of human resources of the Unisys IT solutions company, spoke to say that the king is the bad question, at least at this stage.

“If we really believe that AI is a catalyst, it will reflect its positive points in everything we do in a strategic and intelligent way,” she said. “If we are looking for this one outing of the miracle solution,” she added, “we are kidding ourselves.”

If AI initiatives really work, she said, the results will eventually appear in retention rates, new skills employees that employees build andin timeRevenues generate a business.

The question of leaders should rather ask themselves, it is if they are willing and ready to challenge the status quo – and to allow their employees to do so, said Teuila Hanson, director of people at LinkedIn.

“You cannot just sprinkle the AI ​​in addition to existing structures and expect your measurements or a wild measurement soaring,” said Hanson. “As an organization, you really have to reinvent the way the work is going to be done and how ideas are generated.”

Speaking of AI, Our Summit of Fortune Brainstorm technology starts today in Park City, Utah, where I will moderate with my talented colleagues. Follow via our livestream here.

And before leaving: Make sure to consult our new podcast, Titans and industry disruptors. Fortune The editor -in -chief Alyson Shontell will deepen the powerful opinion leaders shaping both the business world and the way we live. The first episode presents an exclusive interview with Julie Sweet of Accenture, who discusses the strategic changes of the company and the impact of AI, prices and geopolitical changes on companies.

Kristin Stoller
Editorial director, Live Media fortune
kristin.stoller@fortune.com

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